What happens if I don’t get my refund?

In the unlikely event 21 days has passed and you have not received your refund, please contact the firm directly and speak with one of our consultants.

Be advised that the ENKE & Co. policy is to adhere to strict proof of identity checks and will require these checks be met before disclosing any information about your file. In the event that the ATO has withheld your refund we will happily request an escalation and access the matter of a case by case scenario.